US Passport Application Wizard & Firefox/PDF Issue

I’ve had getting a passport on my To Do List for about a year now, and I wanted to get the application done. I visited the Passport Application Wizard, thinking it would make the process very quick and easy. I almost always use Firefox (2.0.0.14) now, and this was no exception. I went through all the pages and filled out all the blanks, only to get the final page with lots of instructions. At the top was a button to “Create Form.” I clicked it, but nothing happens. I clicked Back and kept going back and forth, but it still wouldn’t work.

Passport PDF button

I want to get this done, so I used IE6 to fill out the form again. I hate doing things twice. Indeed, it worked fine, when I clicked the “Create Form” button, it asked if I wanted to Save or Open the PDF.

If this page won’t work properly in Firefox, they need to either fix the code or warn people not to waste all their time with Firefox. I emailed them, we’ll see if I get a reply.

3 replies
  1. EDP says:

    Yeah it’s the same for me, I’m on Linux and I FF is all I can use. I guess I’m going to have to boot windoze………….. Why would a government site not work with one of the top 3 browsers?

  2. Hugh A Toland says:

    Tried to load the Passport Application Wizard on Safari 3.1.1, all I got was “Loading……” and an endless wait. I let the page run for about 20 minutes, had dinner, came back to my desktop and gave up. Pathetic.

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