Entries by brmorris

[SOLUTION] Dell GX270 SFF CPU fan blowing too fast

I worked today on a Dell Optiplex GX270 SFF (this should apply to other GX270 SDT, SMT and GX260) in which the CPU fan blew at full speed beginning when you would touch the power button (before the CPU was even used).RA Grani I swapped the CPU fan with a known good one and the […]

[SOLUTION] XP won’t boot after Tue, Aug 10 Windows Updates

SUMMARY: A problem with ATI video card drivers and either KB2160329 or KB2079403 caused this problem.  (If you narrow it down, please comment.) I have a customer that called because his Dell Optiplex 745 with Windows XP SP3 computer would automatically reboot after the Windows splash screen, but before the Windows login screen appeared. The […]

[SOLUTION] HP TouchSmart stand is stuck, won’t open

I received an HP TouchSmart IQ500 to fix, but I could not figure out how to open the stand!  The slider was on the unlocked padlock, but it wouldn’t move.  I searched online and read about forcing the switch, (which it popped off) but it just didn’t loosen it up.  I would try to open […]

[SOLUTION] Adobe PDF only prints page one

I had a client that had Adobe Reader 9 installed (by the company automatically) and he suddenly lost the ability to print more than the first page of a PDF file.  Other programs printed fine. It is probably related to the copier’s printer driver being PostScript.  I read of some users updating drivers to fix […]