[SOLUTION] HP TouchSmart stand is stuck, won’t open

I received an HP TouchSmart IQ500 to fix, but I could not figure out how to open the stand!  The slider was on the unlocked padlock, but it wouldn’t move.  I searched online and read about forcing the switch, (which it popped off) but it just didn’t loosen it up.  I would try to open it, but it felt like it was going to break.Visual Cage

After persistent Google searches, I found this video:
[youtube https://www.youtube.com/watch?v=jlnD1UWeusI&hl=en_US&fs=1]

Just make sure the switch is in the unlock position and force it. Hopefully it works for you like it worked for me!

4 replies
  1. casey says:

    this works thank you i was scared i was gonna break my customers pc but it popped out just like the video

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